SKILLS GAPPING Essay Example | Topics and Well Written Essays - 500 words

SKILLS GAPPING - Essay ExampleFor example, if the area was customer service focused, skills gapping would look for gaps in areas of service words and because try to bridge that gap through training or technology.The health care milieu can benefit greatly from skills gapping, especially in areas of patient care in a hospital setting. Nurses and physicians, and many other support staff, are exposed to people of many different ethnic, ethnic, or family backgrounds and all(prenominal) have different interpersonal dimensions and personalities. Being able to provide a quality face-to-face interaction with patients, at all staff levels, means being able to be adaptive to their unique cultural values. Skills gapping could recognize all areas which come in contact with patients, measure out the goals of each job role, and then assess staff for their ability to provide multi-cultural support at the social level. Gaps in knowledge or determine in these areas would be located in skills gapping process, allowing for the health care analyst to review training programs related to to multi-cultural relationships or enhancing patient psychology. Patient care is much more than just the delivery of medicine, it is interactive at multiple staff levels and skills gapping can be a competitive edge.Offers one human resources expert, Training and reading plans should be regularly reviewed and certainly more than once per year (Wilson and Western, 2001, p.93). It seems that many companies develop training programs and then continue to allow them to become standardized over the passage of time without upgrading or modernizing them. This would provide inefficacious training for the real-time health care environment. Skills gapping can act as a regular auditing official document within the business to improve training delivery and training program development which would be ongoing. For example, if a hospital administrator decided that it would become the organizational missi on to