Business Communications

Running head : GAP ANALYSIS : GLOBAL COMMUNICATIONSGap precis : world(prenominal) communicationsYour Name Goes HereUniversity of PhoenixGap Analysis : worldwide CommunicationsTechnological changes have been context of intention an unrelenting pace and telecommunications is champion of the sectors where growth challenges have been oddly piercing for the business organizations . Unrelenting growth from intense controversy that has been the distinguishing feature of the telecommunications application is a positive development for the consumers , duette institutional and individual , because the result is one(a) of multiplying choices and plunging prices . only plunging prices puts a unplayful dent in the profitability of the companies offering the choices to the consumers . As a result , companies offering telecommunica tions products and service have to forever and a day adapt . When it comes to adapting to warring challenges , the company making the adaptation has deuce-ace tools which the man historic periodment of that company can employ . These common chord tools argon differentiation , damage minimisation and quick response (cited in Gregory , 2007 . Global Communications , in response to the competitive challenges it was go about , opted to use differentiation and cost minimization . On the one lead it was using different segmentation techniques to offer newfangled products and services to new segments of customers . On the new(prenominal) hand , it was outsourcing to India and Ireland to melt off be . until now the strategical focus was on cost minimization because of declining margins in the assiduity . The strategy fol master(p)ed in cost reduction was to move operations to Ireland and India where mash cost were low . However , an organization is do up of several sta keholders whose enlivens some durations con! flict . In the scenario with Global Communications , the management was having a conflict of interest with the labor union because on the one hand , the management postulate to keep costs down and on the other hand , the employees needed job security department . This conflict of interest between two groups of stakeholders forms the core of the scenario .

Situation AnalysisIssue and chance IdentificationThis is the age of globalization and for companies like Global Communications in the telecommunications industry , this has opened up a world of opportunities . Economies in the western United States have matured a nd thus demand in these countries has been stagnating . With intense competition into the bargain , the telecommunications companies have been forced to compare their products and services and reduce the cost of delivering those products and services . The means employ to reduction costs are forming strategic alliances and outsourcing to offshore centers . Global Communications adopted both strategies . For example it formed alliances with broadcast and wideband providers to diversify its products and services . It also contemplated moving to India and Ireland at the time the scenario played out . It was moving offshore that created the problems b decree labor relations at Global Communications However the management of the company had no choice as join on competition meant that the very survival of the company was in crystalise Global Communications was caught between a rock and a hard place because on one hand , it was approach intense competitive rivalry and on the oth er costs of doing business in...If you want to get a ! full essay, swan it on our website: OrderCustomPaper.com

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